cpkok Terms and Conditions

cpkok (hereinafter referred to as "Platform", "we", or "us") is an online gaming and betting platform that provides services to players in Bangladesh. By accessing this website, creating an account, or using any of our services, you become legally bound by the terms and conditions described below.

These terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those policies form an integral part of these terms and conditions.

• cpkok reserves the right to amend these terms and conditions at any time without prior notice.
• Updated terms and conditions will take effect from the date they are published on the website.
• It is the user's responsibility to visit this page regularly to stay informed about any changes to the terms and conditions.

To open an account and use services on the cpkok platform, you must meet the following requirements:

• You must be at least 21 (twenty-one) years of age. Minors are strictly prohibited from accessing this platform.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• One person may operate only one account. Operating multiple accounts will be considered a violation of these terms.
• All information you provide must be accurate, complete, and up to date.
• The account must be registered in your own name and may not be operated on behalf of a third party.

When registering an account on the cpkok platform, you must provide accurate personal information. Providing false or misleading information may result in your account being immediately closed and your balance being forfeited.

• It is your responsibility to keep your username and password completely confidential.
• You are personally responsible for all activity that takes place on your account.
• If you suspect unauthorized access to your account, you must notify our support team immediately.
• Transferring, selling, or granting a third party permission to use your account is not permitted.
• cpkok will never ask for your password — any such request is entirely fraudulent.

As part of account verification (KYC), we may request a national identity card, passport, or other government-issued documents. These documents will be kept secure in accordance with our Privacy Policy.

The following specific rules apply to deposits and withdrawals on the cpkok platform:

• Minimum Deposit: ৳500 per method.
• Minimum Withdrawal: ৳800.
• Withdrawal Time: Generally processed within 1 (one) hour of request approval.
• Accepted Methods: bKash, Nagad, Rocket, and bank transfer.

The payment method used for deposits and withdrawals must be the same and must be registered in your name. Transactions through third-party accounts will not be accepted.

If allegations of money laundering or fraud arise, the account will be immediately closed and the relevant authorities may be notified.

cpkok offers its users various types of bonuses and promotional benefits. Each bonus has specific terms that must be followed.

• Welcome Bonus: 100% bonus on the first deposit, up to ৳15,000. A 20x wagering requirement must be met before the bonus can be withdrawn.
• Withdrawals cannot be made until the wagering requirement has been met using bonus funds.
• Claiming bonuses on multiple accounts from the same household or IP address is a violation of these terms.
• If bonus abuse is suspected, cpkok reserves the right to cancel the bonus and suspend the account.
• cpkok reserves the right to modify or discontinue any promotion.

The VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback and special benefits are provided at each tier. Tier advancement depends on your activity on the platform.

cpkok is committed to ensuring a fair gaming environment across all games. We use world-class game software, and the outcome of every game is determined through Random Number Generator (RNG) technology.

• Players may not exploit software errors or technical issues.
• Any form of cheating, use of bots, or use of automated systems is strictly prohibited.
• Gaining strategic advantages through multiple accounts is prohibited.
• If a technical error occurs in a game result, cpkok reserves the right to void that round.
• In live casino games, the dealer's decision is considered final.

cpkok works with a range of world-class game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. Each game has its own rules, which can be found within the game.

The following activities are strictly prohibited on the cpkok platform. Violating these prohibitions will result in the permanent closure of your account and your balance may be forfeited:

• Opening or operating multiple accounts.
• Registering an account with a false identity or false information.
• Abusing the bonus system or "bonus hunting".
• Using hacking, cracking, or any unauthorized technical methods.
• Colluding with other players to gain an unfair advantage.
• Money laundering or any other illegal financial transaction.
• Rude or threatening behavior toward cpkok staff.
• Using a third-party account or payment method.

cpkok firmly believes in responsible gaming. We view gaming as a form of entertainment, not a source of addiction. This platform is for those aged 21 and above only.

• Users may set deposit limits, betting limits, and session time limits on their accounts.
• Contact our support team if you would like to request a cooling-off period or self-exclusion.
• If you notice signs of a gaming problem, seeking professional help is recommended.
• Avoid gaming with borrowed money or funds set aside for essential expenses.

Visit our Responsible Gaming page for more information.

cpkok reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud, deception, or illegal activity.
• Providing false information or concealing identity.
• A request from law enforcement or a court order.
• The account remaining inactive for an extended period.

In the case of permanent closure, if any valid balance exists in the account, it may be returned after verification — however, in cases of closure due to a breach of terms, the balance may be forfeited.

Users may also close their own account at any time through the support team.

cpkok places the highest importance on the security of your personal information. We keep your data secure using SSL encryption and modern security technology.

• Your personal information will not be sold to any third party.
• Information may be used on a limited basis where required by legal obligation or for security verification.
• Full details of how your information is collected and used can be found in our Privacy Policy.

cpkok bears no liability for the following:

• Games being interrupted due to internet connection issues or technical failures.
• Losses caused by errors or bugs in third-party game software.
• Losses arising from the user's own negligence or breach of these terms.
• Data breaches resulting from hacking or cyberattacks (although we maintain the highest security measures).
• Inconvenience caused by temporary service interruptions.

cpkok may temporarily suspend services at any time for maintenance. Where possible, advance notice will be given in such cases.

To resolve any complaint or dispute, please contact our customer service team first. We provide 24/7 live chat support in Bengali.

• After a complaint is submitted, we will provide an initial response within 48 hours.
• Complex matters may take up to 7 (seven) business days to resolve.
• For email contact: [email protected]
• Live chat: click the chat button at the bottom right of the site.

All content on the cpkok website — logos, graphics, designs, text, software, and other materials — is covered by our intellectual property rights or those of the relevant licensees.

• No content may be reproduced, distributed, or used for commercial purposes without our written permission.
• Game software intellectual property rights are reserved by the respective provider companies.
• Sharing page links for personal and non-commercial purposes is permitted.

These terms and conditions are governed by applicable international gaming laws and regulations. cpkok complies with all legal obligations and is committed to providing fair and transparent services.

If any clause of these terms is found to be invalid or unenforceable, the remaining terms will remain in full effect. If you have any questions regarding this, please contact our support team.

By creating an account or using services on the cpkok platform, you confirm that:

• You have read and understood these complete terms and conditions.
• You are at least 21 years of age.
• You voluntarily agree to all of the terms.
• You have also read our Privacy Policy and Responsible Gaming Policy.

These terms and conditions were last updated in January 2026. Previous versions are considered void.